The City of Atlanta today launched the ATLStat public website, which is a performance management system. The City of Atlanta is a national leader in introducing performance management of municipal operations.
ATLStat provides Mayor Shirley Franklin and her senior management team with real time information regarding the performance and effectiveness of City services. The team typically meets weekly to review the operating performance of City departments and use ATLStat to identify and solve service delivery issues. Across a wide array of services, service delivery has improved and significant operating savings have been identified as a consequence of this in-depth focus on day-to-day performance.
The ATLStat process has three primary goals:
- Information: provide periodic operating statistics to the Mayor and Chief Operating Officer that convey the quality of service delivery
- Management: provide a management tool that increases accountability in senior management by setting performance targets and tracking progress against those targets
- Transparency: create a public window into the performance of city services
Using the website as a tool to make the performance measures of operating departments more accessible to the public is another step in the City’s efforts to make city government more open and transparent.
The ATLStat website provides operating highlights of recent ATLStat sessions, information on eight key performance measures; and links to departmental scorecards. The scorecards are updated periodically, based on the nature of measures.
The link to the ATLStat website is available on the City of Atlanta homepage www.atlantaga.gov.
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For more information about this and services of the City of Atlanta visit our website at www.atlantaga.gov or watch City Channel 26